I needed my Chinese degree verification report from CSSD. Kimi was communicative and clear as to what was needed and required. Regularly sending follow up emails and checking in. At first i was a bit skeptical about using ZhaoZhao but I had seen on the Facebook group for doctors that I'm in, that a few colleagues had used them so I decided to try ZhaoZhao. The service was great and I got my certificate on time.